Cookie policy
Introduction
We are Mind Gym plc, a company registered in England & Wales (company number 03833448) with our registered office at 160 Kensington High Street, London, W8 7RG.
This cookie policy applies to our website https://resources.themindgym.com (“our website”).
Our website uses cookies to distinguish you from other users, which helps us to provide you with a good experience when you browse our website and also allows us to collect information which we can use to improve our website.
Visitors to our website are told about these cookies when they first visit our website and are provided with the option on whether or not to accept those cookies that are not strictly necessary through the pop-up cookie banner. If you do not actively accept these cookies then only essential (strictly necessary) cookies will be installed.
What are cookies?
A cookie is a small text file containing an identifier (a string of letters and numbers) that is sent by a website server to your browser when you visit a website and is stored in your browser. The identifier is then sent back to the website each time your browser requests a page from the website server. When you return to the website, the website can access its previously placed cookie to uniquely identify your browser.
Cookies do several different things. They recall your preferences on a website, help you view content more efficiently and improve the overall user experience on a website. They can also help advertisers see what interests you and what advertising may be relevant to you.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies can be set by the website operator (known as 1st party cookies) or third parties such as advertisers, social media platforms and analytics service providers (known as 3rd party cookies).
Cookies may not contain any information that directly personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit https://www.allaboutcookies.org/.
How we use cookies on our website
We use cookies on our website for a number of different purposes.
Some cookies are used to enable you to carry out basic functions on our website such as logging into your account or filling in forms.
Some cookies collect information about your computer, including your IP address, operating system and browser type and your internet usage, which we use to help us improve our website and deliver a better and more personalised service to you.
We also use cookies to report aggregate information to our advertisers. This is statistical data about our website visitors’ browsing actions and patterns and does not identify any individual.
Further detail about the cookies we use on our website and the purposes of those cookies is provided in the ‘Cookies that we use on our website’ section below.
Cookies that we use on our website
Necessary cookies
These cookies are necessary for our website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, such as setting your cookie preferences, logging in to your account, or filling in forms. These cookies do not store any personally identifiable information.
You can set your browser to block or alert you about this type of cookies, but some parts of our website will not then work.
| Cookie name | Description | Expiry | 1st/3rd Party |
|---|---|---|---|
|
__hs_opt_out
|
This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. | 6 months | 3rd party |
|
__hs_do_not_track
|
This cookie can be set to prevent the tracking code from sending any information to HubSpot. | 6 months | 3rd party |
| __hs_cookie_cat_pref | This cookie is used to record the categories a visitor consented to. | 6 months | 3rd party |
|
__hs_initial_opt_in
|
This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode. | 7 days | 3rd party |
|
hs_ab_test
|
This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before. | Expires at the end of the session | 3rd party |
|
<id>_key
|
When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. |
14 days | 3rd party |
|
hs-messages-is-open
|
This cookie is used to determine and save whether the chat widget is open for future visits. |
30 minutes | 3rd party |
|
hs-messages-hide-welcome-message
|
This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed. |
1 day | 3rd party |
|
__hsmem
|
This cookie is set when visitors log in to a HubSpot-hosted site. |
7 days | 3rd party |
|
hs-membership-csrf
|
This cookie is used to ensure that content membership logins cannot be forged. |
Expires at the end of the session | 3rd party |
|
hs_langswitcher_choice
|
This cookie is used to save a visitor’s selected language choice when viewing pages in multiple languages. |
2 years | 3rd party |
|
__cfruid
|
This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. |
Expires at the end of the session | 3rd party |
|
__cf_bm
|
This cookie is set by HubSpot's CDN provider and is a necessary cookie for bot protection. |
30 minutes | 3rd party |
Performance/analytical cookies
These are non-essential cookies controlled by the cookie banner. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around our website. All information these cookies collect is aggregated and therefore anonymous.
If you do not allow these cookies, we will not know when you have visited our website and will not be able to monitor its performance.
| Cookie name | Description | Expiry | 1st/3rd Party |
|---|---|---|---|
|
__hstc
|
This cookie is used for tracking visitors. | 6 months | 3rd party |
|
hubspotutk
|
This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. | 6 months | 3rd party |
|
__hssc
|
This cookie keeps track of sessions. | 30 minutes | 3rd party |
|
__hssrc
|
Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. | Expires at the end of the session | 3rd party |
|
_hjSessionUser_{site_id}
|
This cookie is used for tracking visitors and is set when a user first lands on a page. | 1 year | 3rd party |
|
_hjFirstSeen
|
This cookie identifies a new user’s first session. | 30 minutes duration, extended on user activity. | 3rd party |
|
_hjHasCachedUserAttributes
|
This cookie enables Hotjar to know whether the data set in _hjUserAttributes Local Storage item is up to date or not. | Expires at the end of the session | 3rd party |
|
_hjUserAttributesHash
|
This cookie lets Hotjar know when any User Attribute has changed and needs to be updated. | 2 minutes duration, extended every 30 seconds. | 3rd party |
|
_hjSession_{site_id}
|
This cookie holds current session data for Hotjar and ensures subsequent requests in the session window are attributed to the same session. | 30 minutes duration, extended on user activity. | 3rd party |
|
_hjSessionTooLarge
|
This cookie causes Hotjar to stop collecting data if a session becomes too large. | Session duration | 3rd party |
|
_hjSessionResumed
|
This cookie is set when a session/recording is reconnected to Hotjar servers after a break in connection. | Session duration | 3rd party |
|
_hjRecordingEnabled
|
This is set in Session storage when a Hotjar Recording starts | Session duration | 3rd party |
|
_hjRecordingLastActivity
|
This is set/updated in Session storage when a user recording starts and when data is sent to the server (the user performs an action that Hotjar records). | Session duration | 3rd party |
|
_hjClosedSurveyInvites
|
This cookie is set when a user interacts with a Hotjar Link Survey invitation modal. This ensures the same invite does not reappear if it has already been shown. | 1 year | 3rd party |
|
_hjDonePolls
|
This cookie is set when a user completes an on-site Hotjar Survey. This ensures the same Survey does not reappear if it has already been filled in. | 1 year | 3rd party |
|
_hjMinimizedPolls
|
This cookie is set when a user minimises an on-site Hotjar Survey. This ensures that the Survey stays minimised when the user navigates through your site. | 1 year | 3rd party |
|
_hjShownFeedbackMessage
|
This cookie is set when a user minimises or completes a Feedback widget. This ensures the Feedback widget will load as minimised if the user navigates to another page where it is set to show. | 1 day | 3rd party |
Cookies used by our service providers
We use service providers in connection with our website who use cookies to provide those services, including strictly necessary, performance, functional and targeting cookies as described in the ‘Cookies that we use on our website’ section above.
Where these services involve the setting of third-party cookies, the providers are identified in the table in the ‘Cookies that we use on our website’ section above.
How can I delete and manage cookies?
We will tell you about the cookies used on our website when you first visit our website and provide you with the option to accept these cookies or not.
Deleting cookies
You can delete cookies using your browser settings. The methods for doing so vary from browser to browser, and from version to version. You can however obtain information about blocking and deleting cookies via these links:
- https://support.google.com/chrome/answer/95647 (Chrome);
- https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
- https://help.opera.com/en/latest/security-and-privacy (Opera);
- https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
- https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
- https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
Managing cookies preferences
You can manage your cookie preferences by clicking on "Cookie settings" in the footer.
Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
Contact details
If you have any questions, comments or requests regarding this cookie policy or our use of cookies on our website, please contact our Data Protection Officer, either by email to dpo@themindgym.com or by post to 160 Kensington High Street, London, W8 7RG.